Saturday, August 18, 2012

EBay, I believe you were good at one time, but now, You are too expensive and bias toward buyers, and neglecting sellers. No sellers = no EBay.

Email: brqyvn@gmail.com

 Hi Photographer friends,

Back when EBay had just started, I was lucky enough to have purchased all the inventory of a camera store in Maine, that had closed down. There were no "PayPal" and the fees were very low. I sold the entire store inventory during  a period of six Months and did very well. 

People were paying by Postal Money order, or checks and some even sent cash money. I was selling and shipping an average of twenty parcels per day. I never received a negative feedback, and I also gave all my clients a positive feedback. 

Then, EBay got bigger and bigger, and with so many people working at EBay, they started to look fort ways to improve their services (that's the code name for "How can we make more money and screw everybody in the process).That was when Meg Whitman was the CEO.  She made a fortune for herself and really didn't care who she was crushing along the way. With her fortune, she even tried to run for Governor of California, but even with the insane amount of money she spent, she did not win.

In 2011, the money that people made by selling on EBay began to be taxable if more than 200 items or $20,000 of sales were achieved in a year period. That's really unfair, as people are loosing their jobs, houses and have no money. some sell their possessions to make ends meet, and then they get to pay tax on their personal stuff that they already paid sales tax on at one time.

Now, EBay fees are too high and they seem to defend the buyers more than the sellers. I sold some of my camera equipment during the past few weeks, using EBay.Since EBay will freeze your money if there is a complaint from a buyer, buyers really have the upper hand.  Three buyers complained on items purchased from me

 "Not as described" . The truth of the matter is that the items were as described or better. All three of them asked for a partial refund. I refused to give a partial refund and told every one of them that I would pay for the shipping to return the item to me and would give a full refund. All three of them backed off and accepted the item, without opening a "Case" with EBay.

That shows me that buyers can complain and can get a partial refund by intimidation, since EBay seem to think the buyers are always right. The funny thing, is that every one of these buyers decided to keep their item after I offer to refund them after shipping the item back to me.

Is that the new way to buy on EBay?
*****************************
Example:

Dear anniesmarket,
Hi,

Just received the Vivitar 2x teleconverter. The item had a rattle when I opened the box and the diaphragm actuator arm was loose and actually fell inside the lens. Obviously the item will not function. Please advise. A discount should be given.

Thanks, **************************** The item was in perfect condition when shipped. In fact, I used it on my camera before selling it. It was packed in the original box and foam inserts. I then shipped it in a USPS priority Mail box with more packing. Was the package damages when received from the post office? Please send it back, I will pay for the return shipping and will give you a full refund. I don't believe the item was damaged. ***************************** After my reply to pay for shipping and reimburse the full amount:
Hi Anniesmarket,

I was able to disassemble the lens. The actuator arm mount had come loose. Easy fix.
Thanks for responding,
***********************
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